C/O Nethania House
TWS Computer Services Ltd
35 Aldervale Cottages
Main Contact: Tim Wallis
About TWS Computer Services
Established in 2003, we provide support and consultancy to business and home users. We are based in Crowborough and serve on-site customers throughout the South East of England. Remote Support is available to customers wherever they are located.
We are a Microsoft Registered Partner and our Technical Director is a Microsoft Certified Systems Engineer with many years’ experience in the installation of networks including the planning, design and configuration of multi-server environments.
We are a Fasthosts Domain Registration and Web Hosting Reseller and we offer a web site design and hosting service. We offer cloud based services using our partnerships with the leading Cloud Services Providers.
For Home and Home Office users we can supply, install and troubleshoot your broadband connection plus wired and wireless networks. We can also install or troubleshoot PCs and networking hardware.
Services and Support
We provide and support cloud based services such as:
● Hosted Microsoft Exchange Mailboxes and Collaboration
● Hosted Microsoft SharePoint
● Remote Monitoring and Management of Servers, PCs and mobile devices with Asset Tracking information.
● Managed On-Line Backup
● Managed Anti-Virus with optional Content Filtering
● Hosted Virtual Desktops with shared storage
● Hosted VoIP Phone Systems
● Hosted Servers
We are able to offer Cloud Services Consultancy to enable partial or full migration to cloud based services and we can ensure you would still have access to historical data such as email messages, following migration to an enterprise class messaging and collaboration service. As users of the majority of the available services we are able to offer demonstrations of Hosted Virtual Desktops, Hosted VoIP Telephone Systems, Hosted SharePoint and Hosted Exchange Mailboxes. Demonstrations can be at your premises or ours if preferred.
We are authorised Draytek Resellers and Eclipse Internet Resellers.
We are able to supply and install networking hardware and troubleshoot ADSL and VDSL installations.
Remote Support is carried out using LogMeInRescue®
LogMeInRescue® provides permission based access to remote systems. This web based support solution requires no pre-installed software so is ideal for business and home users who require software resolution assistance without the costs associated with an engineer’s visit to your premises.
Remote Web Support quickly and efficiently resolves your issues without the delay that comes with waiting for someone to call at your premises to physically access your systems